Frequently Asked Questions

After you register with Infinityecn, you will be asked to provide some documents in compliance with the regulations. The verification steps are simple, you will need to provide us with a valid ID, proof of address, and your phone number. Any further data or documentation might also be requested in certain conditions.

You will find “upload requested files” where you can simply press on and upload the files.

To comply with the international compliance standards and to receive the best service offered by Infinityecn

No younger than 18 years old

You may go to “support” or you can contact us through support@infinityecn.com

You may benefit from our “Academy” or register with our Webinars, you can also request assistance by Account Manager

– No deposit is allowed to be made using a third party’ credit card nor can a third party do the deposit in your behalf
– you cannot cancel a deposit process, you may process a withdraw later
– you may not withdraw amount in a different method or deposit
– any bonus provided by Infinityecn shall only be used for trading and cannot be withdrawn
– we advise that you view our policies and regulations by visiting Legal

You shall be automatically subscribed to the mailing list once you register, you may request being unsubscribed by

You may file a deposit/ withdrawal form by visiting ”Deposit/withdrawal”

Deposit/ withdrawal process takes a maximum of 10 days from our side, any delay may occur due to bank procedures

250 $ is the minimum amount for a deposit

– Yes, as we keep clients’ finance deposited in a separate bank account from the company’s bank account
– We commit to full compliance to the requirements defined by controlling authorities
– All data shall be encrypted to guarantee full security.
– The company keeps a continuing monitor of all activities and enhancing protection measures to ensure highest security.

Contact our support team through “support” or via our email support@infinityecn.com

20 US dollars is the minimum limit for a withdrawal

Yes, all transactions shall appear on your bank statement

Yes, those fees are subject to variation from time to time.
Learn more about fees by visiting ”fees”

By filling “complaint” form found on our platform or contact us through our email at support@infinityecn.com

For several reasons including:
– Insufficient balance
– Exceeding the withdrawal limit
– Less than permitted limit of withdrawal

You may deposit using US dollar, Euro, KWD, or SAR

A margin is the balance in your account required to keep open positions. You must keep sufficient margin of Cash Equity in your account to trade freely, however, if your balance becomes negative, all your trades and positions shall be closed and you can no longer use your account until all positions are completely closed and the balance is no longer negative

We provide you with warning through a notification or email

Indeed, Infinityecn offers the ability to trade with international markets at their real-time trading hours

When opening a position, you shall benefit from the defining your “stop loss” point which is the point when you close the position for the price drops and you wish to prevent the position from a larger loss, and “take profit” is the point when you wish to close the position for the price reaches your desired profit.

You may contact your account manager to place an order or you go to “place order”

It is a customized account to Islamic Sharia standards where you can trade globally 100% interest free.

Every position and trade has its own limit to open a single position

It stands for trading contracts for difference, and it is a way of contracting among the user and broker that doesn’t require the direct buying and selling of the assets, but replicating the market conditions for trading and later settling the difference among them under the contract conditions after the position is closed.

There are many benefits of trading CFDs, to mention but some:
– To benefit a higher leverage.
– Having global market access from one platform
– Variety of trading opportunities
– Flexible trading sizes and much more cost-effective on trades.

Yes, those commissions are subject to variation from time to time.
Learn more about commission by visiting ”fees”

Every instrument has buy and sell prices. This difference in price is called the spread, and contains the commission which we charge on each trade. As soon as you open a trade, the current rate shown is the one at which the position would close.

No, we shall provide you with all tools needed to trade professionally and with confidence, as we shall also be available for any assistance needed.